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FAQs
How does shipping work?
Orders are usually shipped within 3–5 business days.
For antiques over 70 years old, please allow an additional 2–3 weeks before shipping. Under Italian law, these items require an export licence before they can be shipped outside Italy.
All items are carefully packed by hand using fully recyclable and biodegradable packaging, with special attention given to vintage, antique and fragile pieces.
When will I receive my item?
Orders are usually shipped within 3–5 business days. Delivery times vary depending on the destination and shipping method.
For antiques over 70 years old shipped outside Italy, please allow an additional 2–3 weeks before shipping, as an export licence is required by Italian law.
Can I change or return my item?
If you have any questions or need clarification before purchasing, we encourage you to contact us before placing your order.
As many items are one-of-a-kind vintage or antique pieces, return conditions may vary depending on the item and destination.
Returns are accepted provided that the item is returned in the same condition as received, with no alterations or damage attributable to the customer.
Return shipping costs are the responsibility of the customer.